About this course
Build confidence in your first management role through clear expectations, effective delegation, constructive feedback and sound everyday decisions.
Who it is for
New and aspiring managers, deputies, team leaders and supervisors.
What learners will cover
Manager responsibilities and boundaries; prioritisation and delegation; one-to-one conversations; feedback; recording decisions and escalation.
Sector-specific learning
This course forms part of our generic Management and Leadership foundation. Sector-specific versions will be developed through training needs analysis, using relevant workplace scenarios, responsibilities and assessment for each vertical.
Discuss your requirements
Contact Workforce Compliance to discuss the appropriate management pathway for your team, setting and jurisdiction.
