About this course
Understand how to handle conduct concerns and employee grievances through fair processes, careful records and appropriate escalation.
Who it is for
New and aspiring managers, deputies, team leaders and supervisors.
What learners will cover
Informal and formal approaches; impartiality; fact finding; confidentiality; records; procedural boundaries; HR involvement.
Sector-specific learning
This course forms part of our generic Management and Leadership foundation. Sector-specific versions will be developed through training needs analysis, using relevant workplace scenarios, responsibilities and assessment for each vertical.
Discuss your requirements
Contact Workforce Compliance to discuss the appropriate management pathway for your team, setting and jurisdiction.
