About this course
Hold supportive conversations, recognise opportunities for early help and understand the boundaries of the manager’s role.
Who it is for
New and aspiring managers, deputies, team leaders and supervisors.
What learners will cover
Early signs; listening; workload and workplace factors; confidential conversations; support routes; adjustments; escalation.
Sector-specific learning
This course forms part of our generic Management and Leadership foundation. Sector-specific versions will be developed through training needs analysis, using relevant workplace scenarios, responsibilities and assessment for each vertical.
Discuss your requirements
Contact Workforce Compliance to discuss the appropriate management pathway for your team, setting and jurisdiction.
